Legal & Policies

Terms & Conditions

Last updated: 2026

Welcome to LOYAR. Please read these Terms of Use carefully before using our services.

Introduction

Please read these Terms of Use carefully. By using the Service, you agree to be bound by this legally binding agreement between you and LOYAR. If you do not agree, please do not use or continue using the application or the service.

You may read our full Terms of Service for Transport here:

https://www.loyarmyanmar.com/terms-policies/

Terms Definitions

Passenger: Person being transported by the Driver.

Driver: Person or entity providing the transport service.

Transport Agreement: Contract between Passenger and Driver.

Personal Data: Information that can identify you.

Representations, Warranties, and Undertakings

You agree to use the application lawfully, maintain confidentiality, report unauthorized use, and refrain from any harmful or disruptive behavior. You must provide accurate information and comply with all legal obligations.

Passenger Obligations

  • Follow Driver’s instructions.
  • Wear seat belts.
  • Do not damage the car or consume drugs/alcohol/tobacco (unless permitted).
  • Pay the indicated journey price.
  • Driver Obligations

  • Drive responsibly and treat passenger data with care.
  • Refrain from harmful substances or behavior.
  • Can discontinue transport under serious circumstances with proper communication.
  • Payment

    Service fees are non-refundable. LOYAR may administer collections and deductions via a driver wallet system. Minimum balances are required and cannot be redeemed for cash.

    Cancellation Policy

    Both passengers and drivers may cancel up to 3 times per month without penalty. Exceeding this will result in reduced priority or rating.

    Account Deactivation

    Driver accounts will be automatically deactivated after 3 months of inactivity.

    Termination

    Either party may owe a partial or full fare upon early journey termination. Repeated complaints (3 or more) against a driver or passenger may result in agreement termination.

    Insurance

    Passengers may request insurance coverage at their expense. If accepted, the driver is liable for execution.

    Privacy Policy

    LOYAR collects and stores user data for system use. Information may be shared with third-party services if required. LOYAR is not responsible for data loss due to external threats.

    Intellectual Property Rights

    All contents and features of the website/app are owned by LOYAR and protected by laws. You may not modify, reuse, or redistribute content without written permission.

    Reporting and Feedback

    You can send feedback to support@loyarmyanmar.com. LOYAR may use your feedback for improvements without obligation or compensation.

    Acknowledgement

    By using LOYAR services, you agree to these Terms of Use and acknowledge your understanding.

    Contact Us

    For any queries, email us at:

    support@loyarmyanmar.com

    If you have any questions, contact us at support@loyarmyanmar.com. You can also review our Privacy Policy.

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